Change your plan, access benefits, and more.
Dental
Hearing
Healthy Living Flex Card Transportation In-Home Support
Vision
You can access your claims and other member information by signing in to Liberty Dental’s member portal.
If you have questions about your benefits or need assistance scheduling an appointment, call Liberty Dental’s member service representatives at 1-866-544-1942 (TTY: 771).
Step 1
Log in to your Nations Benefits account to locate a list of in-network providers or call Nations Benefits Member Support at 877-492-9363 (TTY: 771).
Step 2
Make an appointment with your preferred in-network provider.
Step 3
Attend your appointment! Your provider will work with you to understand how to access your hearing aid benefits.
Not sure if your provider is in network? Check Lagniappe Senior Care’s provider directory to find out.
Healthy Living Flex Card* | Transportation* | In-home support*
Logging in to the Helper Bees portal will provide you with an overview of benefits available to you.
To access your Helper Bees account, check your balances, and schedule services that are included in your plan’s benefits, you can log in to your Helper Bees account or call The Helper Bees at 888-336-4649.
Step 1
Find a participating provider by visiting the provider directory and search for “optometry.” This will locate eye health providers in your area that work within network.
Step 2
Make an appointment with your preferred in-network provider.
Step 3
At your appointment, ask your provider to bill Lagniappe Senior Care.
If you do receive a bill for services, you must complete this Medical Reimbursement (DMR) form.
Mail your completed claim to:
Lagniappe Advantage PO Box 1030 Golen Burnie, MD 21060-1030
For assistance or questions about finding a vision provider, you can also call Lagniappe Advantage’s Member Services line at 1-844-217-0052 (TTY 711).
*Vendors and/or benefits listed on this page may not be available with all plans offered by Lagniappe Advantage. Benefits, service areas, and network providers vary by plan and state. For specific information about your plan’s benefits, please refer to your Evidence of Coverage (EOC) or contact Member Services.
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CMS ID Number: H6566_Website,Last modified: December 15, 2025