MEMBERS
We’re here to help you.
Hours of Operation:
Member Services: 8am – 8pm LOCAL TIME, 7 days a week from October 1st – March 31st, 5 days a week from April 1st – September 30th
Note: Lagniappe Advantage Member Services is closed on the following Holidays: Memorial Day, Independence Day, Thanksgiving, and Christmas
Utilization Management: 8am – 8pm LOCAL TIME, 7 days a week
If your looking to become a member or get more information about becoming a member,
speak with a new member agent.
When calling Member Services, first select option #1.
For Deaf or Hard of Hearing, please dial 711.
For language services, please request while on the line with an agent.
For Members:
When calling Member Services, first select option #1.
Member Inquiries + Enrollment Services
Phone: 1-844-217-0052 (TTY 711)
Fax: 1-833-610-2382
Mailing Address: Lagniappe Advantage
PO Box 1030
Glen Burnie, MD 21060-1030
To Submit a Disenrollment: [email protected]
Member Portal
Web Address: Coming Soon
Compliance
Hotline: 1-844-317-9059 (TTY 711) Toll Free
Fax: 1-833-572-2368
Chief Compliance: Gillian Kotun
Email: [email protected]
Phone: 615-481-1897
General Email: [email protected]
Mailing Address: Lagniappe Advantage Compliance Dept.
10900 Nuckols Road, Suite 110
Glen Allen, VA 23060
Appeals And Grievances
Phone: 1-844-217-0052 (TTY 711)
Fax: 1-833-610-2382
Mailing Address: Lagniappe Advantage
Attn: Appeals and Grievances Dept.
PO Box 1030
Glen Burnie, MD 21060-1030
Utilization Management
Phone: 1-844-217-0052 (TTY 711)
Fax: 1-833-610-2382
Medicare
Web Address: www.medicare.gov
Phone: 1-800-MEDICARE (1-800-633-4277)
Privacy or HIPAA
Phone: 1-844-217-0052 (TTY 711)
Email: [email protected]
Mailing Address: Lagniappe Advantage
Attn: Privacy and Compliance Department
10900 Nuckols Road, Suite 110
Glen Allen, VA 23060
@2025 Lagniappe Advantage. All rights reserved.
CMS ID Number: H6566_Website,Last modified: March 16, 2026