Lagniappe Advantage is designed to meet the needs of our members in collaboration with health care partners. We strive to meet the highest quality and safety standards while ensuring efficient and cost-effective care is delivered.

We follow CMS requirements, health plan standards developed by URAC, and HEDIS measure standards developed by the National Committee for Quality Assurance (NCQA) as a guide to support optimal care for members.

Collaboration with providers is key to ensuring a quality health care experience for enrolled members. Quality program objectives include:

• To improve the health status of Lagniappe Advantage Members.
• To ensure access to high quality and safe health care services in the Lagniappe Advantage service area.

For more information about the Lagniappe Advantage Quality program, please call Member Services. Calls to this number are free.

• Louisiana: 1-844-217-0052 (TTY 711)